2026 Year-to-date · All locations
Contact Channel Overview
Calls Handled · SMS Texts · App Appointments
Total contacts
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Calls handled
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SMS texts
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App appointments
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Unique app patients
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Avg calls / month
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Monthly volume by channel
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Calls
SMS
App
Channel mix
Share of YTD contacts
📞 Calls handled—
💬 SMS texts—
📱 App appts—
Calls handled by location — YTD
Inbound Accepted + External Transfer Success + Callback Accepted · Deduplicated by UII
| Location | Type | — | — | — | — | — | Total |
|---|
App appointments — monthly trend
All locations
SMS inbound — monthly trend
All locations