Services
This website is operated and owned by Next Health IP, LLC, its parent, affiliates, and subsidiaries. Throughout the site, the terms “we”, “us” and “our” refer to Next Health. Next Health offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”, or “ToS”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These ToS apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these ToS carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these ToS. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these ToS are considered an offer, acceptance is expressly limited to these ToS.
Any new features or tools which are added to the current store shall also be subject to the ToS. You can review the most current version of the ToS at any time on this page. We reserve the right to update, change or replace any part of these ToS by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted internally, providing us with the online e-commerce platform that allows us to sell our products and services to you.
Section 1
By agreeing to these ToS, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of ToS will result in an immediate termination of your Services.
Section 2
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these ToS.
Section 3
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
Section 4
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third (3rd) party for any modification, price change, suspension or discontinuance of the Service.
Section 5
(as applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
Section 6
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our “Return Policy”.
Section 7
We may provide you with access to third (3rd) party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third (3rd) party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third (3rd) party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these ToS.
Section 8
Certain content, products and services available via our Service may include materials from third (3rd) parties.
Third (3rd) party links on this site may direct you to third (3rd) party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third (3rd) party materials or websites, or for any other materials, products, or services of third (3rd) parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third (3rd) party websites. Please review carefully the third (3rd) party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third (3rd) party products should be directed to the third (3rd) party.
Section 9
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, “Comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are, and shall be, under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these ToS.
You agree that your comments will not violate any right of any third (3rd) party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third (3rd) parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third (3rd) party.
Section 10
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.
Section 11
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
Section 12
In addition to other prohibitions as set forth in the ToS, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
Section 13
In no case shall Next Health, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
Section 14
You agree to indemnify, defend and hold harmless Shop Next Health and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third (3rd) party due to or arising out of your breach of these ToS or the documents they incorporate by reference, or your violation of any law or the rights of a third (3rd) party.
Section 15
In the event that any provision of these ToS is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these ToS, such determination shall not affect the validity and enforceability of any other remaining provisions.
Section 16
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These ToS are effective unless and until terminated by either you or us. You may terminate these ToS at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these ToS, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
Section 17
The failure of us to exercise or enforce any right or provision of these ToS shall not constitute a waiver of such right or provision.
These ToS and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the ToS).
Any ambiguities in the interpretation of these ToS shall not be construed against the drafting party.
Section 18
These ToS and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United States.
Section 19
You can review the most current version of the ToS at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these ToS by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these ToS constitutes acceptance of those changes.
Section 20
Questions about the ToS should be sent to us at legal@next-health.com.
Section 21
Next Health services are designed to enable you to request and book certain intravenous hydration services, intramuscular services, blood draws/ specimen collections to be provided by a licensed medical professional. We only schedule your requested service(s) and bill you on behalf of the licensed medical professional. We do not provide emergency medical care services.
A licensed health care professional, who is employed with us, will perform the requested healthcare services for you. The health care professional with which you establish a treatment relationship is solely responsible for providing you with medical services.
We encourage you to consult with your own health care provider prior to using Next Health to book any health care service or if you have any questions regarding any potential health care service.
These ToS apply to the Service. We may also present to you through your use of the Service any terms specific the use of a particular service (“Service-Specific Terms”). All Service-Specific Terms are incorporated into these ToS by reference. To the extent that these ToS conflict with the Service-Specific Terms, the Service-Specific Terms will control.
Last Updated: October 8, 2026
Section 1
This Privacy Policy describes how Next Health Management Group, Inc. and its subsidiaries, affiliates, and franchisees (“Next Health”, “we”, “us” or “our”) collect, use, store, and share your information when (1) you access and/or use our websites, mobile applications, or other digital properties we own and operate, including www.next-health.com (“Websites”); (2) you use our health services (“Services”); (3) you communicate with us in any manner, including by email, direct messaging, telephone, and/or in person (“Communications”); and (4) we interact with certain third (3rd) party partners.
Please note the following sections that include important disclosures related to our Websites and Services:
If you are resident of certain states or countries, you may be entitled to additional rights. Please see the following quick-links below for easy access to additional information for such residents.
Section 2
This privacy policy provides our privacy notice of collection and data processing practices as required under applicable laws related to website disclosures. However, as healthcare provider, we also have standard practices and notices specific to our healthcare services that we provide to our patients.
When you become a patient, you will be provided a copy or access to our HIPAA Notice of Privacy Practices. The HIPAA Notice of Privacy Practices are intended to provide you the specific disclosures under the Privacy Rule of HIPAA as it relates to protected health information we collect. A copy of our HIPAA Notice of Privacy Practice can be found here.
Section 3
This section provides an overview of the categories of information that we collect from you when you use our Services in connection with Communications with us.
You may choose to voluntarily provide other information to us that we do not request, and, in such instances, and in such situations, we have no control over what categories of personal information such disclosure may include. Any additional information provided by you to us is provided at your own risk.
Section 4
We collect your information in three ways: (1) directly from you when you use our Websites, Services, and Communicate with us; (2) automatically using online technologies when you engage with our Websites, Services, and Communications; and (3) from our third (3rd) party partners.
Section 5
We and our third (3rd) party partners use a number of third (3rd) party tracking technologies to gather information about you when you use our Websites. This section provides details about the tracking technologies implemented across our Websites, Services and Communications. For more information about your rights and choices and how to control tracking technologies, please see Your Rights and Choices below.
Section 6
We use your information for a variety of purposes, including to:
Section 7
We may disclose or share your information with affiliated and non-affiliated third (3rd) parties, including in the following scenarios, except mobile phone numbers and SMS consent data, which are never shared as described in the SMS/Text Messaging section of this Policy.:
Section 8
We work with agencies, advertisers, ad networks, and other technology services to place ads about our products and services on other websites and services. For example, we place ads through Google and Facebook that you may view on their platforms as well as on other websites and services.
As part of this process, we may incorporate tracking technologies into our own Website and Communications as well as into our ads displayed on other websites and services. Some of these tracking technologies may track your activities across time and services for purposes of associating the different devices you use, and delivering relevant ads and/or other content to you (“Interest-based Advertising”).
For further information on the types of tracking technologies we use on the Service and your rights and choices regarding analytics, Interest-based Advertising, and Matched Ads, please see the What Type of Information Do We Collect? and Your Rights & Choices sections.
Section 9
Although no system can guarantee the complete security of your information, we take all commercially reasonable steps to ensure your information is protected in alignment with all applicable laws and regulations, as appropriate to the sensitivity of your information.
Section 10
We keep your information for as long as is necessary in accordance with the purpose for which it was collected, our business needs, and our legal and regulatory obligations. If we dispose of your information, we will do so in a way that is secure and appropriate to nature of the information subject to disposal.
Section 11
Our Websites and Services may contain links to third (3rd) party websites and services. Please note that these links are provided for your convenience and information, and the websites and services may operate independently from us and have their own privacy policies or notices, which we strongly suggest you review.
Section 12
You may access, update, or remove certain information that you have provided to us by sending an email to the email address set out as set out in the Contact Us section below. We may require additional information from you to allow us to confirm your identity.
Please note that we will retain and use information about you as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
The following is information about how to opt out of receiving certain communications from us, depending on means of delivery:
The following disclosures relate to your rights and choices in connection with cookies and other tracking technologies:
Please be aware that if you disable or remove tracking technologies some parts of the Service may not function correctly.
Google provides tools to allow you to opt out of the use of certain information collected by Google Analytics at https://tools.google.com/dlpage/gaoptout and by Google Analytics for Display Advertising or the Google Display Network at https://www.google.com/settings/ads/onweb/.
The companies we work with to provide you with targeted ads are required by us to give you the choice to opt out of receiving targeted ads. Most of these companies are participants of the Digital Advertising Alliance (“DAA”) and/or the Network Advertising Initiative (“NAI”). To learn more about the targeted ads provided by these companies, and how to opt out of receiving certain targeted ads from them, please visit: (i) for website targeted ads from DAA participants, https://www.aboutads.info/choices; (ii) for app targeted ads from DAA participants, https://www.aboutads.info/appchoices; and (iii) for targeted ads from NAI participants, https://www.networkadvertising.org/choices/. Opting out only means that the selected participants should no longer deliver certain targeted ads to you, but does not mean you will no longer receive any targeted content and/or ads (e.g., in connection with the participants’ other customers or from other technology services).
Please note that if you opt out using any of these methods, the opt out will only apply to the specific browser or device from which you opt out. We are not responsible for the effectiveness of, or compliance with, any opt out options or programs, or the accuracy of any other entities’ statements regarding their opt out options or programs.
Depending on where you reside, you may have certain legal rights in relation to your information.
Section 13
Our Websites and Services are not intended for children under the age of 13. This includes any links to other websites that we provide for our convenience. We do not knowingly collect the information of children under 13 for any reason.
Section 14
We may change this Policy from time to time. Any and all changes will be reflected on this page, and where appropriate provided in person or by another electronic method. The effective date will be stated at the top of this Policy. You should regularly check this page for any changes to this Policy.
Section 15
If you require a copy of this Privacy Policy in an alternative format, please Contact Us.
Section 16
If you have any comments or questions, please contact us through the following methods:
Next Health Management Group, Inc.
8560 West Sunset Boulevard
Suite 650
West Hollywood, CA 90069
Email: legal@next-health.com
Section 16
If you are a California resident, you may request (i) a list of categories of personal information disclosed by us to third (3rd) parties during the immediately preceding calendar year for those third (3rd) parties’ own direct marketing purposes; and (ii) a list of the categories of third (3rd) parties to whom we disclosed such information. To exercise a request, please write us at the email or postal address set out in Contact Us above and specify that you are making a “California Shine the Light Request.” We may require additional information from you to allow us to verify your identity and are only required to respond to requests once during any calendar year.
Section 17
We do not sell your personal information as defined under Nevada law. If you are a Nevada resident, you have the right to submit a request directing us not to make any sale of your personal information. However, to request email confirmation that we do not sell your personal information, please send an email to marketing@next-health.com with “Nevada Opt-Out of Sale” in the subject line and in the body of your message. We will provide the requested information to you via an email response.
You have certain rights over how we process your health data under Nevada law. For the purpose of this section, “Health Data” refers to information that is linked or reasonably capable of being linked to you and that is used to identify any past, present, or future health status of you. This may include any health condition or treatment.
What categories of health data do we collect from you, and why do we collect it? When you sign up to become a member or otherwise become a patient of Next Health, we collect information concerning your physical health, health history, mental health, injuries, medications, and other related health information. The purpose of this collection is to provide you with health services that you request as a patient.
Who do we collect your health data from, and how do we collect it? We collect your health data when you directly engage with us through our Websites to access and use the Services, or otherwise engage with us in person to receive healthcare Services, including but not limited to therapeutic plasma exchange, executive physical, hormone optimization, EBOO therapy, ozone therapy, NAD+ therapy, next labs, iv therapy, functional medicine consultation, memberships, advanced medical services, weight optimization, vitamin shots, peptide therapy, wellness technology, and next beauty aesthetics.
How do we use your health data? We use your health data to provide you the healthcare Services as a patient of Next Health.
Do we share your health data, and with whom? We share your health data with third (3rd) parties that are involved in providing the healthcare services to you as a patient and parties that may be providing billing related services.
How will you notify me of any material changes to this notice? See Changes to our Privacy Policy above.
Will any third (3rd) parties track my health data across other websites? No
What rights do you have with respect to your health data and how do you exercise your rights? You have a right to submit a request for access, deletion, and appeal.
You may exercise your right to access or delete information, or submit an appeal to any denial to a request, by emailing us at marketing@next-health.com. In the request, please specify which right you are seeking to exercise and the scope of the request.
There are certain circumstances where we will not be able to delete such information. In such instances, we will inform you of what information cannot be deleted
Section 18
If you are a Washington resident, the following disclosures are provided to you pursuant to the Washington MY Health MY Data Act. For the purpose of this section, the phrase “Health Data” means information that is linked or reasonably linkable to you and that identifies your past, present, or future physical or mental health status. Physical health status can include individual health conditions or treatment.
What categories of health data do we collect from you, and why do we collect it? When you sign up to become a member or otherwise become a patient of Next Health, we collect information concerning your physical health, health history, mental health, injuries, medications, and other related health information. The purpose of this collection is to provide you with health services that you request as a patient.
Who do we collect your health data from, and how do we collect it? We collect your health data when you directly engage with us through our Websites to access and use the Services, or otherwise engage with us in person to receive healthcare Services, including but not limited to therapeutic plasma exchange, executive physical, hormone optimization, EBOO therapy, ozone therapy, NAD+ therapy, Next Labs, IV therapy, functional medicine consultation, memberships, advanced medical services, weight optimization, vitamin shots, peptide therapy, wellness technology, and Next Beauty aesthetics.
How do we use your health data? We use your health data to provide you the healthcare Services as a patient of Next Health.
Do we share your health data? We share your health data with third (3rd) parties that are involved in providing the healthcare services to you as a patient and parties that may be providing billing related services.
What rights do you have with respect to your health data and how do you exercise your rights? You have a right to submit a request for access, deletion, and appeal.
You may exercise your right to access or delete information, or submit an appeal to any denial to a request, by emailing us at marketing@next-health.com.
In the request, please specify which right you are seeking to exercise and the scope of the request.
There are certain circumstances where we will not be able to delete such information. In such instances, we will inform you of what information cannot be deleted.
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. In the event of a conflict between these privacy practices and California law, Next Health will comply with the more stringent privacy requirement.
Please review this Notice of Privacy Practices carefully and feel free to contact us with any questions you may have.
You have the right to:
You have some choices in the way that we use and share information as we:
When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you.
Get An Electronic or Paper Copy of Your Medical Records
You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you. Ask us how to do this. We will provide a copy or a summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee.
Ask Us to Correct Your Medical Records
You can ask us to correct health information about you that you think is incorrect or incomplete. Ask us how to do this. We may say “no” to your request, but we will tell you why in writing within 60 days.
Request Confidential Communications
You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address. We will say “yes” to all reasonable requests.
Ask Us to Limit What We Use or Share
You can ask us not to use or share certain health information for treatment, payment, or our operations. We are not required to agree to your request, and we may say “no” if it would affect your care. If you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer. We will say “yes” unless a law requires us to share that information.
Get a List of Those With Whom We Have Shared Information
You can ask for a list (accounting) of the times we’ve shared your health information for six years prior to the date you ask, who we shared it with, and why. We will include all the disclosures except for those about treatment, payment, and health care operations, and certain other disclosures (such as any you asked us to make). We will provide 1 accounting a year for free but will charge a reasonable, cost-based fee if you ask for any additional requests, within 12 months.
Get a Copy of This Privacy Notice
You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly.
Choose Someone to Act for You
If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information. We will make sure the person has this authority and can act for you before we take any action.
File a Complaint if You Feel Your Rights Are Violated
Next Health cares about your privacy rights and ask that you give us the opportunity to address any complaints you may have by contacting us at:
Next Health Management Group, Inc.
8560 West Sunset Boulevard
Suite 650
West Hollywood, CA 90069
Email: legal@next-health.com
You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting www.hhs.gov/ocr/privacy/hipaa/complaints/. We will not retaliate against you for filing a complaint.
For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions.
In these cases, you have both the right and choice to tell us to:
If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your information if we believe it is in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety.
In these cases, we never share your information unless you give us written permission:
In the case of fundraising:
We may contact you for fundraising efforts, but you can tell us not to contact you again.
In the case of text messaging:
We will send you text messages from Next Health including login and booking updates. To opt out, reply with 'Stop' or contact Next Health at info@next-health.com. Messaging rates may apply.
We may use and share your information as we:
How do we typically use or share your health information?
Treat You
We can use your health information and share it with other professionals who are treating you. Example: A doctor treating you for an injury asks another doctor about your overall health condition.
Run Our Organization
We can use and share your health information to run our practice, improve your care, and contact you when necessary. Example: We use health information about you to manage your treatment and services.
Bill for Your Services
We can use and share your health information to bill and get payment from health plans or other entities. Example: We give information about you to your health insurance plan so it will pay for your services.
How else can we use or share your health information?
We are allowed or required to share your information in other ways – usually in ways that contribute to the public good, such as public health and research. We have to meet many conditions in the law before we can share your information for these purposes.
For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html
Help with public health and safety issues
We can share health information about you for certain situations such as:
Do Research
We can use or share your information for health research.
Comply With The Law
We will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we’re complying with federal privacy law.
Respond to Organ & Tissue Donation Requests
We can share health information about you with organ procurement organizations.
Work With a Medical Examiner or Funeral Director
We can share health information with a coroner, medical examiner, or funeral director when an individual dies.
Address Workers’ Compensation, Law Enforcement & Other Government Requests
We can use or share health information about you:
Respond to Lawsuits & Legal Actions
We can share health information about you in response to a court or administrative order, or in response to a subpoena.
For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html.
Changes to The Terms of This Notice
We can change the terms of this notice, and the changes will apply to all information we have about you. The new notice will be available upon request, in our office, and on our web site.
Effective Date of this Notice: June 15, 2025
Privacy Official:
Kevin G. Peakelegal@next-health.comSuite 650
8560 West Sunset Boulevard
West Hollywood, CA 90069
We have a 14-day refund/replacement policy, which means you have 14 days after receiving your item to request a refund/replacement.
To start a request for a refund/replacement, you can contact us at 310-295-2075.
We will notify you once we have received your request, and let you know if the refund was approved or not. If approved, you will be automatically refunded on your original payment method. Please allow 5-10 business days to receive the funds, depending on your bank or credit card company processing times.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Certain types of items cannot be returned, like custom products (such as test kits and Peptides). Please get in touch if you have questions or concerns about your specific item.
There are no refunds or complimentary repeat tests offered. All tests must be paid for in full at the price quoted before each test is performed. Consumers understand that all testing through Next Health is not covered by insurance and Consumer understands that if he/she submits an insurance claim for it, that he/she will be responsible for any and all non-covered services.
The follow-up period for any lab test done is limited to 30 days (or less), and the information provided is limited to the scope of the lab testing done. After this period, Consumers must seek follow-up from a primary care provider.
During this process, there is a chance for delays, lost specimens, or incorrect results that are not the responsibility of Next Health. Consumers understand that their blood or other specimens will be sent to the respected laboratories' testing facility, and their personal health information will be disclosed to the lab for identification purposes and if needed to the local health department.
Consumers understand that Peptide Therapy is not covered by insurance and they further understand that if he/she submits an insurance claim for Peptide Therapy, that Consumer will be responsible for any and all non-covered services.
Unfortunately, we cannot accept returns on sale items or gift cards.
We have a " Next Health At-Home" catalog. Any of the services listed here are subject to delivery to specific states in the United States only.
These states are currently California & New York.
Not all services are available at ALL of our locations. Limitations and pricing variations are viewable via the online shopping experience.
All products are shipped from third (3rd) party laboratories.
